This is a bit of a vent, and also some info....and a quesrtion about these things. I just ordered these last Friday, so it will be a few weeks until they will be shipped.....HOPEFULLY!
First I wonder have you ever seen these globes.....they are hand blown?? glass globes with long tubes that you fill with water to automatically water your houseplants.
I have such a time keeping my few plants watered, and these globes looked so pretty on TV in the informercial, I decided to order, using the automated order system.
First of all.....OH MY GOODNESS! I would never, ever order from them over the phone again! It was the type of ordering computer where you speak everything. So when I gave my zip, the voice kept asking me if I was in Canada. When it seemed to get that straigtened out that NO, I was in West Virginia, USA, it asked for my physical address, and actually we get most of our orders through the PO.....but we live in another small community, which then changes my address....other than that zip code, which is the PO Box address, which again got that poor computer confused..... sheesh!
So, then after I thought everything was ok with the address thing, my name, and cc# was taken, and the order begun.
I was given a half hour (I kid you not) of sales pitches....did I want to upgrade my order....order more, save money by ordering more, then I could upgrade to larger globes, etc. etc. etc......then it went on to try to sell me some type of merchandise saving money club cards....by that time, I was rolling my eyes, staring at my hubby.....I didn't know what to do. If I hung up, I was afraid my order wouldn't be processed. Oh, btw...you could also buy insurance, if the globes were defective, you broke them, etc. they would replace them, lol. Such a scam.....well I hope not so much I don't get my globes....Now I just hope they aren't teeny, tiny that the amount of water won't ever be enough to really keep the plants watered, lol....
OK, I went on line, looked at the addy they gave to order on line....wish I had ordered on line, lol.....and got the customer service no. I called, and though the man I spoke with was very polite, I imagine he was in Istanbul or India... I told him I wanted to find out if he could look up my order and make sure about the address. Well, low and behold, they had me living in Daniel, Wy....with a zip code not mine, lol. I made him repeat my name, and after we had got my address straightened out (again hopefully).....I made him repeat that also, lol......... he did take my phone no.
If I wasn't really wanting the globes...thinking it will be easier to keep my plants more evenly watered, I would have cancelled....probably should have cancelled...if it was even possible, lol.
So.....lol.....has anyone had the pleasure of ordering from Aqua Globes.....have you seen these watering globes or is there watering systems like this you can buy in stores. I'm a sucker for things like this....trying to help myself....
Barbara