Computer help, please

Bad... spy hunter identifies, but does it actually protect and block malicious attacks?  Do you have anti-virus installed, did you check for updates, or check their website for instructions to clean this out?

Try this:

http://www.prevx.com/filenames/356400786036541225-X1/ZJHUFHDFE.EXE.html

Don't know anything about it's effectiveness... good luck!

Have you tried shutting it down the conventional way?   If it won't, then shut it off manually.  Press and hold down the start button on your CPU until you hear it shut down.  Leave it off a couple of minutes and try booting up again.   Other than that, I have no ideas.

Good Luck.

There is a way lo manually load each software module, but I don't remember how...Hang on a minute.

 I recently had spyware stop my computer (I have XP also) and we had a computer geek come out and fix it. After he got rid of the spyware, he downloaded Trojan Remover and it got rid of all the spyware on the computer. Seems it messed up our McAfee so we weren't protected for about a month. The download is free and it is free for 30 days. It scans for spyware every time you start your computer. I love it. Here is the link to download it: Trojan Remover

However, if you cannot even start your computer to download anything, you may have to call someone out to remove the spyware/virus from your computer.

Hope this helps.

Joan

This can take some time- hope you're up to it.

This has to be done before Windows loads, so go through start-up from a total shut down so it clears out the buffers, and starts with the operating system.

One of these buttons should be the internal System Recovery.  I will take a somewhat educated guess and say F11, but it may be F9 or F10.  If that doesn't work try ESC.  Press and hold until the OS screen appears.  You should get several options.  Going this route will only restore the system at whatever point the recovery was created, so this is significant.

If you don't want to do that, one of those buttons should be a Diagnostic program that you might be able to isolate the bug with.  Another is Set-up, which might be another way to isolate the contaminated application.

The idea is to stop the virus from loading with XP without the virus blocking the effort.  If you can get some things to function, then you could load a cleanup program and get rid of it.

Just my 2 cents worth.  I'm sure the resident computer gurus have a better way...

Found something else you can try.

There is something called "Safe Mode" (the keystroke is supposed to be F8) that should allow you to load XP to where you can run a cleanup program.  BTW- You've "caught" a very nasty little bug, from what I've read looking for suggestions on what to do.

Thanks all!  I'll try these suggestions.